AUGUST 22 2011
COLLECTION: We collect four types of Personally Identifiable Information (PII) at nestlabs.com. This information is used to provide users with the Nest Learning Thermostat service and to better allow us to understand how visitors navigate our website.
Purchase Information: If you purchase your Nest Learning Thermostat from our website, we collect your name, billing and shipping address, credit card information and any other information necessary to complete the transaction.
Log-in Information: If you create a Nestlabs account, you provide your email and create a password that we store so you can access your Nestlabs Learning Thermometer from a computer or mobile device.
Usage information: If you are logged into the platform, we record the IP address you visit our website from along with any adjustments you make to the thermostat through the interface. This data is stored along with your email address and history of thermostat settings on our servers.
Website Use Information: Like many websites, we use tools (including Google analytics) to collect information from visitors in order to better understand how they use our website (e.g., browser type, domains, page views). We use session cookies to keep you logged in while you use features of our web application; these disappear after you close your browser. We also use persistent cookies which stay in your browser and allow us to recognize you when you return to the site. Most Internet browsers automatically accept cookies, but you can change the settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you turn off cookies, parts Nest.com may not work for you.
★ Nest does not use cookies placed by third-party advertisers or ad networks.
TRANSFER: We do not rent or sell our customer lists. We may share your personally identifiable information with third parties for purposes of providing you with: (i) the Nest Labs services, and (ii) installation or other authorized services. These third parties may use your information to perform the services, and to offer you other products or services that may be of interest to you. Except as described herein, Nest will only provide information collected on the website to a third party if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws or respond to a court order, subpoena, or search warrant.
SECURITY: Nest takes security seriously. We use commercially standard methods to transmit your data securely including HTTPS, SSL, and 128bit encryption. The data is stored using Amazon’s S3 cloud service.
International Visitors: The Nest website is hosted in the United States and are intended for United States visitors. If you are accessing the site from the European Union or other regions with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer.
Business Transitions: Upon the sale or transfer of the company and its assets, we will require a purchaser to treat our data under the privacy statement in place at the time of its collection.
Changes to Privacy Policy: Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. If we decide to change our privacy policy, then we will post those changes to this Privacy Notice, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will also keep prior versions of this Privacy Policy in an archive for your review.
Questions, Concerns and Comments: If you have any questions regarding our privacy policy, please contact us:
Nest
900 Hansen Way
Palo Alto, CA 94304
Phone: (650) 331-1127
Email: privacy@nest.com
To view the Nest Privacy Statement, see: nest.com/privacy-statement