How do I use Nest to turn on my fan without heating or cooling?

If it’s supported by your heating and cooling system, you can use Nest to turn on your fan without engaging heating or cooling. Here’s how.

How do I turn off Nest Auto-Schedule learning and use Nest as a programmable thermostat?

When Auto-Schedule is turned on, Nest adds setpoints and changes temperatures on your schedule based on your temperature adjustments. If you have a regular schedule, it works great. But Auto-Schedule may not make sense if you have an unpredictable schedule or are using Nest in a vacation home. If that’s the case, you may want to turn off Auto-Schedule and manually program a schedule that Nest will never change.

Managing multiple Nest Learning Thermostats with one Nest Account

Once you have created your Nest Account and paired it with at least one Nest Learning Thermostat, you can add additional Nests to your account. You can add Nests that are in the same home, or create a second Location and add them there.

What is Heat • Cool mode?

Heat • Cool will create a schedule that will switch automatically between heating and cooling keep your home within a preferred temperature range.

How do I set up Nest to work with my whole-home humidifier or dehumidifier?

The 2nd generation Nest Learning Thermostat is compatible with most whole-home humidifier and dehumidifiers. However, professional installation is strongly recommended.

How to restart or reset the Nest Learning Thermostat

The RESET screen of the Nest Learning Thermostat SETTINGS provides 4 different reset options. This articles discusses these options, what they do, and when you might use them.

What’s Emergency Heat and does Nest support it?

Some heat pump systems include a feature called Emergency Heat, which is a heat source typically activated by a manual switch or button on the thermostat and can be used if the primary heating system isn’t functioning. Learn more about how the 2nd generation Nest Learning Thermostat controls Emergency Heat below.

2nd generation Nest Learning Thermostat Welcome Home guide

You can download a PDF version of the 2nd generation Nest Learning Thermostat Welcome Home guide here.

How do Safety Temperatures work?

Set Safety Temperatures on Nest to prevent the temperature from going above or below certain limits.

How do I switch between heating and cooling?

Since your temperature preferences on a freezing winter day will be different than when it’s scorching--and since your heating equipment and cooling equipment work differently--the Nest Learning Thermostat learns schedules for heating and cooling separately. Here’s how to switch between them.

Nest Sense and your Nest schedule

Nest Sense uses its unique Auto-Schedule feature to create a comfortable schedule from the changes you make to the temperature in your home or business.

Managing multiple Nest Learning Thermostats with one Nest Account

Once you have created your Nest Account and paired it with at least one Nest Learning Thermostat, you can add additional Nests to your account. You can add Nests that are in the same home, or create a second Location and add them there.

What's a Nest Account and how do I get one?

Creating a Nest Account is super easy. And once it’s done, you’ll be able to remotely access and control your Nest Learning Thermostat from anywhere with an Internet connection.

Why do I see a question mark on My Nest when I log in to my Nest Account?

Nest must be connected to the Internet in order for you to be able to access it from your Nest Account. If access to the Internet has been interrupted, the Nest icon in your Nest Account will show a question mark. If you click or tap the icon, you’ll see a message telling you how long it’s been since it was connected to the Internet.

Troubleshooting Nest’s Wi-Fi connection

While Nest doesn't require a Wi-Fi connection, additional features like remote control and automatic software updates are only available when Nest connects to the Internet. This article describes the most common Wi-Fi issues and provides troubleshooting resources to resolve each them.

What is Auto-Away?

Auto-Away saves energy by reducing heating and cooling in empty homes. Instead of having to turn the thermostat down every time you leave the house (and back up when you return), Nest turns itself down automatically when it senses that you’re away.

Qu’est-ce que la fonction Froid Sec?

La fonction Froid Sec utilise votre climatiseur pour éliminer l’excès d’humidité et contribuer à créer un environnement plus sain chez vous, en particulier en votre absence. La fonction Froid Sec pouvant être coûteuse, nous ne la recommandons que si vos étés sont très humides et que vous ne disposez pas d’un moyen plus efficace de déshumidifier votre domicile.

Qu’est-ce que Sunblock?

De nombreux thermostats sont exposés à la lumière directe du soleil pendant toute l’année, de sorte qu’ils détectent une température parfois supérieure de 14 °C par rapport à la température réelle de la pièce. La technologie Sunblock de Nest s’ajuste automatiquement à la lumière directe du soleil, afin que Nest lise et règle la température adéquate.

Why is there a flashing green light on the Nest Learning Thermostat display?

A small LED on the Nest Learning Thermostat display will blink green when Nest is updating software or when the display and the base are communicating.

What is Heat Pump Balance?

Heat Pump Balance is a Nest exclusive feature for homes with a heat pump and auxiliary heat. It lets you choose how much expensive auxiliary heat to use according to your preferences for comfort or savings.

What is Airwave?

Airwave™, an exclusive feature of the Nest Learning Thermostat, can automatically lower air-conditioning costs. Airwave only works in homes that have air-conditioning.

What is a multistage system?

Multistage heating and cooling systems help households use less energy. Nest is compatible with up to two stages of conventional heating and one stage of cooling.

How does System Match work?

Nest senses what wires are connected and asks you a few questions so it can offer different features specifically for your heating or cooling system.

En quoi Nest Learning Thermostat est-il différent des autres thermostats programmables?

La plupart des thermostats programmables sont compliqués et non flexibles. À l’inverse, Nest Learning Thermostat se sert de ses fonctionnalités spécifiques Nest Sense et Auto-Schedule afin de créer un programme dynamique et fonctionnel selon les modifications de température que vous effectuez dans votre maison ou sur votre lieu de travail.

How can I tell which Nest Learning Thermostat I have?

A guide to help identify which generation of the Nest Learning Thermostat you have.

An introduction to learning

While learning starts the minute you install Nest, it takes time. Here's what to expect from Nest as it learns about your home and your schedule.

What is True Radiant?

True Radiant is a Nest exclusive feature that keeps homes with in-floor radiant or boiler-and-radiator systems more comfortable. It reduces temperature swings and starts heating early so you get the temperature you want when you want it.

How can I tell if my current thermostat is low voltage?

The Nest Learning Thermostat works with low-voltage (24 volt) systems only. Before installing Nest, you’ll need to verify that your system is low-voltage.

What is Time to Temperature?

With Time to Temperature, Nest displays how long it will take for your home to reach the temperature you choose, so you won’t be tempted to set it too far.

What’s Emergency Heat and does Nest support it?

Some heat pump systems include a feature called Emergency Heat, which is a heat source typically activated by a manual switch or button on the thermostat and can be used if the primary heating system isn’t functioning. Learn more about how the 2nd generation Nest Learning Thermostat controls Emergency Heat below.

Why is there a flashing green light on the Nest Learning Thermostat display?

A small LED on the Nest Learning Thermostat display will blink green when Nest is updating software or when the display and the base are communicating.

Why does the temperature Nest detects seem different than my old thermostat?

In some situations, the room temperature that Nest displays may be different from another thermostat or thermometer. This is usually due to variations between different thermostats, the location of the other thermostat, or possibly Nest activity.

Ma pompe à chaleur climatise alors qu’elle devrait chauffer

Si votre pompe à chaleur produit de l’air froid alors que Nest est en mode chauffage, vous pourriez devoir ajuster vos réglages. Voici comment.

Nest will not turn on after installation

Nest will turn on automatically once it connects to your heating and cooling system and the power had been turned back on. If Nest doesn’t turn on as expected, try the steps below to troubleshoot.

Aide relative aux erreurs de câblage

Si vous rencontrez des problèmes quant au branchement des fils à Nest ou si vous obtenez des messages d’erreur de câblage; de l’aide vous est offerte. Vous trouverez ci-dessous des articles offrant des solutions quant aux problèmes les plus communs.

Nest can’t detect wires that are installed

Nest detects wires by testing them in two ways: mechanically (is a wire inserted?) and electrically (is there an electrical signal on the wire?). If a required wire fails either of these tests, setup may not continue.

I see a “Failed to connect” message when attempting to join my Wi-Fi network

When you join your Wi-Fi network, Nest attempts to connect wirelessly to your Wi-Fi router. This article will help you learn more about how to troubleshoot most Wi-Fi connection issues that may occur with Nest.

Why do I see a question mark on My Nest when I log in to my Nest Account?

Nest must be connected to the Internet in order for you to be able to access it from your Nest Account. If access to the Internet has been interrupted, the Nest icon in your Nest Account will show a question mark. If you click or tap the icon, you’ll see a message telling you how long it’s been since it was connected to the Internet.

Troubleshooting Nest’s Wi-Fi connection

While Nest doesn't require a Wi-Fi connection, additional features like remote control and automatic software updates are only available when Nest connects to the Internet. This article describes the most common Wi-Fi issues and provides troubleshooting resources to resolve each them.

Renseignements sur la livraison et la facturation par la boutique Nest en ligne

La boutique Nest en ligne accepte la majorité des principales cartes de crédit et le paiement par PayPal. Nous livrons partout dans les 50 États américains, à Washington DC ainsi qu’au Canada.

Comment vérifier l’état de votre commande à la boutique Nest en ligne

Lorsque vous passez une commande à la boutique Nest en ligne, nous vous envoyons immédiatement un courriel de confirmation de votre commande puis un courriel de confirmation d’expédition dès que celle-ci est expédiée. Vous pouvez également vérifier l’état de votre commande en ligne.

Qu’est-ce que le service Concierge de Nest?

Le service Concierge de Nest est un service d’installation que Nest offre à tous ses clients. Lorsque vous achetez ce service, vous envoyons un professionnel certifié Nest chez vous pour installer votre nouveau Nest.

Politique de la boutique Nest en ligne en matière de retour et d’annulation

La majorité des commandes passées à la boutique Nest en ligne ne peuvent pas être annulées. Vous disposez toutefois de 30 jours pour retourner le produit acheté contre remboursement.

Modalités de la boutique Nest en ligne

Nous répondons de tous les achats effectués à la boutique Nest en ligne. Si vous avez des questions concernant vos achats, n’hésitez pas à nous appeler.

Quelle est la garantie offerte pour le Nest Learning Thermostat?

Le Nest Learning Thermostat comprend une assistance technique ainsi qu’une garantie limitée sur le matériel.