Nest Support

Questions about Nest Learning Thermostat or Nest Protect: Smoke + CO alarm? We've got answers, videos, and plenty of resources to help you out.

What is Pro Setup?

Pro Setup is an advanced Nest Learning Thermostat setting to enable installation professionals to set up complex systems, including dual fuel systems, humidifiers and dehumidifiers.

What is Pro Setup?

Pro Setup is required to set up dual fuel systems (e.g. heat pump with furnace) as well as humidifiers and dehumidifiers. It is available to installation professionals during and after installation and allows them to set which wire has power and what kind of equipment it controls, including fuel type for each stage of a dual fuel system.

Who should use Pro Setup?

Pro Setup is only required if you are setting up a complex system like a dual fuel system, a humidifier or a dehumidifier. The vast majority of home systems compatible with the Nest Learning Thermostat do not require Pro Setup and are handled through the normal setup flow and the Equipment setting.

Since making mistakes to the advanced options available in Pro Setup can result in malfunction of your HVAC system, Nest strongly advises that only trained installation professionals use Pro Setup.

How do I enter pro Setup?

When you setup your Nest Learning Thermostat for the first time, you will be asked if you are a homeowner or a professional. if you answer Professional, then you will be presented with Pro Setup.

To enter Pro Setup on your Nest Learning Thermostat after the main setup, follow these steps:

Pro Setup
  • Go to SETTINGS > EQUIPMENT > CONTINUE > CONTINUE > PRO SETUP
  • Read the disclaimer, and if you are an installation professional, continue
  • From there, you can turn the ring to select each of the wires connected to your Nest Thermostat. Click to select one. You can set and change the source type (e.g. Gas, Electric, Oil) and the delivery type (e.g. forced air, in-floor radiant). Once you validate your changes, this wire will be highlighted in green while the wires you haven’t set yet remain in yellow.

Once you are done with the advanced configuration, click DONE > CONTINUE > DONE.