Nest Support

Browse our support topics and videos to get acquainted with our thermostat.

All services fine

System status history

What does Nest do with private data?

Keeping your data private and secure is incredibly important to us. We also want you to have access to your own data, especially if it can help you save energy.

So we store and encrypt personal info like your energy use, temperature adjustments, email address and location. We won’t share any of this info for commercial or marketing purposes without asking you. Ever. But we may use it to give you personalized reports or suggestions like the Nest Energy Report or Energy History.

Information from your thermostat is stored on Nest’s cloud servers for as long as you’re a Nest customer. If you’d like us to delete that data, just give us a call at 855-4MY-NEST.

If you’d like more detail, read our full Privacy Statement. We’ve tried to make it as readable as possible.

Related to…

Last Updated:
Article #1232
Back to top