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Wi-Fi Access Points that aren't supported with the Nest Thermostat

This article lists Wi-Fi access points and routers that have known compatibility issues with the Nest Learning Thermostat.

Using the Nest Learning Thermostat with some Wi-Fi access points and routers may result in limited connectivity, excessive battery drain or elevated ambient temperatures detected by the Nest Thermostat. In some cases the firmware on these devices can be updated or a setting changed to resolve the issue, however in other cases, the Nest Thermostat is incompatible with the access point.

Open-source firmware such as DD-WRT, OpenWRT and Tomato are not supported by the Nest Thermostat. While some versions may work well with the Nest Thermostat, compatibility may vary from release to release.

Here are some details on which makes and models may have an issue with the Nest Thermostat when using the manufacturer's firmware.

2Wire routers
Model Recommendation

3800HGV-B

Do not use a hidden network name (SSID)

Actiontec routers
Model Recommendation

M1424WR Rev. E

N/A

Belkin routers
Model Recommendation

F9K1001 (N150 product line)

N/A

F9K1002 (N300 product line)

N/A

F5D8230-4 (Wireless N product line)

N/A

F5D8233-4 (Wireless N product line)

N/A

BT routers
Model Recommendation

Business Hub 3

Contact BT for an updated router model

Home Hub 3

Contact BT for an updated router model

Cisco/Lynksys routers
Model Recommendation

WRT110 (RangePlus Wireless Router)

N/A

WRT160N v1 (Ultra RangePlus Wireless-N Broadband Router)

N/A

WRT320N v1 (Dual-Band Wireless-N Gigabit Router)

N/A

WRT54G (Wireless-G Broadband Router)

N/A

WRK54G (Wireless-G Broadband Router)

Update to firmware version 1.0.0.50 or later

D-Link routers
Model Recommendation

DI-524 (802.11g Wireless Broadband Router)

N/A

Netgear routers
Model Recommendation

DGN1000 (N150 Wireless Modem Router)

Update to firmware version 1.0.00.41 or later

WNDR3300 (N600 Wireless Dual Band Router)

N/A

WNDR3300 (N600 Wireless Dual Band Router)

N/A

WNDR3700 (N600 Wireless Dual Band Gigabit Router)

N/A

WNDR3800 (N600 Wireless Dual Band Gigabit Router Premium Edition)

N/A

WNDR4000 (N750 Wireless Dual Band Gigabit Router)

N/A

WNR2000 (N300 Wireless Router)

N/A

WNR3500L (N300 Wireless Gigabit Router)

N/A

WNDAP360 (ProSafe 802.11n Dual Band Wireless Access point)

N/A

WPN824v3 (RangeMax Wireless Router)

N/A